C Tier "Average Trust"
Description
Country of Origin: United States Ukraine (not yet proven)
Website: YES (but not working)
Phone Support: YES (but no one answers)
General Information:
Since entering the Amazon marketplace in 2023, Oxi Lab’s Fenbendazole has received numerous positive reviews, with customers praising the product’s effectiveness in combating parasites and highlighting the fast shipping as a strong point. This customer satisfaction has helped the product maintain a positive image on Amazon.
Main Concerns:
1. Website and Customer Support Issues
Despite these positive reviews, there are notable drawbacks to the company’s infrastructure. Oxi Lab has a website, but it is currently non-functional. Although a customer support number is listed, users report that calls remain unanswered, which could lead to frustrations for customers needing assistance.
2. Transparency and Localization Concerns
While the company markets itself as a U.S.-based entity, certain inconsistencies are apparent. The website was developed by the Ukrainian company “Webatom” and contains legal documents, such as the Privacy Policy and User Agreement, inexplicably in Ukrainian. This discrepancy in language and site origin may create doubt among consumers regarding the brand’s transparency and authenticity.
3. Lack of Testing and Questionable Certification
The certificate available on the company’s site appears generic and lacks clear origins, which may concern customers looking for validated product quality. However, they provide proper certificates in products’ descriptions on Amazon.
4. Benefits as Reported by Users
On a positive note, many customers have shared that the product is effective, particularly for parasite control. Additionally, the brand’s prompt delivery has been a recurring highlight in user feedback.
Conclusion:
In summary, while Oxi Lab’s Fenbendazole enjoys a favorable reputation on Amazon, potential buyers should weigh these operational inconsistencies and the absence of verified testing documentation alongside its reported effectiveness and delivery efficiency.
Reviews
There are no reviews yet.